Conflict Resolution Template

1. Conflict Overview

Date: Insert DateParticipants: List all involved partiesFacilitator: Name of the neutral facilitator

Situation Summary

Brief description of the conflict situation, focusing on facts rather than opinions

2. Individual Perspectives

Party A Perspective

  • Main Concerns:
  • Desired Outcomes:
  • Impact on Work:

Party B Perspective

  • Main Concerns:
  • Desired Outcomes:
  • Impact on Work:

3. Common Ground Analysis

Shared Interests

  • List areas where parties agree
  • Identify common goals

Team/Project Impact

  • Document how the conflict affects team dynamics
  • Note impact on project deliverables

4. Solution Development

Proposed Solutions

  1. Solution 1
    • Pros:
    • Cons:
    • Required resources:
  2. Solution 2
    • Pros:
    • Cons:
    • Required resources:

Agreed Resolution

Document the mutually agreed solution

5. Action Plan

Action ItemOwnerTimelineSuccess Criteria
Action 1
Action 2

6. Follow-up Plan

Monitoring Period

  • Duration: Specify timeframe
  • Check-in frequency: Daily/Weekly/Bi-weekly

Success Metrics

  1. Metric 1
  2. Metric 2
  3. Metric 3

Escalation Path

If the resolution is not successful:

  1. First escalation point: Name/Role
  2. Secondary escalation: Name/Role

7. Preventive Measures

Lessons Learned

  • Key learning 1
  • Key learning 2
  • Key learning 3

Future Prevention Strategies

  1. Strategy 1
  2. Strategy 2
  3. Strategy 3

8. Agreement

By signing below, all parties agree to:

  • Commit to the resolution plan
  • Maintain professional behavior
  • Follow the outlined action items
  • Participate in follow-up meetings

Signatures:

Party A: _________________ Date: _________________

Party B: _________________ Date: _________________

Facilitator: ______________ Date: _________________


Notes

  • This document should be treated as confidential
  • Store in secure location with restricted access
  • Review and update as needed during the resolution period