Conflict Resolution Template

1. Conflict Overview

Date: Insert DateParticipants: List all involved partiesFacilitator: Name of the neutral facilitator

Situation Summary

Brief description of the conflict situation, focusing on facts rather than opinions

2. Individual Perspectives

Party A Perspective

• Main Concerns:
• Desired Outcomes:
• Impact on Work:

Party B Perspective

• Main Concerns:
• Desired Outcomes:
• Impact on Work:

3. Common Ground Analysis

Shared Interests

• List areas where parties agree
• Identify common goals

Team/Project Impact

• Document how the conflict affects team dynamics
• Note impact on project deliverables

4. Solution Development

Proposed Solutions

1. Solution 1
   • Pros:
   • Cons:
   • Required resources:
2. Solution 2
   • Pros:
   • Cons:
   • Required resources:

Agreed Resolution

Document the mutually agreed solution

5. Action Plan

6. Follow-up Plan

Monitoring Period

• Duration: Specify timeframe
• Check-in frequency: Daily/Weekly/Bi-weekly

Success Metrics

1. Metric 1
2. Metric 2
3. Metric 3

Escalation Path

If the resolution is not successful:

1. First escalation point: Name/Role
2. Secondary escalation: Name/Role

7. Preventive Measures

Lessons Learned

• Key learning 1
• Key learning 2
• Key learning 3

Future Prevention Strategies

1. Strategy 1
2. Strategy 2
3. Strategy 3

8. Agreement

By signing below, all parties agree to:

• Commit to the resolution plan
• Maintain professional behavior
• Follow the outlined action items
• Participate in follow-up meetings

Signatures:

Party A: _________________ Date: _________________

Party B: _________________ Date: _________________

Facilitator: ______________ Date: _________________

Notes

• This document should be treated as confidential
• Store in secure location with restricted access
• Review and update as needed during the resolution period